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PRIVACY POLICY

 

At My Soul Matchmaker, your privacy is of paramount priority so that you enjoy the whole experience and find your perfect Match. We are committed to protecting your personal information and being transparent about how we process your data.

This Privacy Policy is applicable to all activities in which you engage, and data gathered on the My Soul Matchmaker Website (the “Site”) but does not apply to any other Website or offline point of contact between My Soul Matchmaker or any other company. Each time you visit the Site or provide us with information, by doing so, you are accepting our privacy practices.

We advise you to check the privacy policies of our website before providing any data.

We appreciate your trust in us when you disclose your personal information.

Your IP Address

Each time you visit My Soul Matchmaker, we automatically collect your IP address and the search engine you have used. In order to improve our services for you and to diagnose problems with our Site, we use your IP address to be able to identify you and to gather broad demographic information about you.

Information We Collect From You

You choose to give us certain information when using our services.

In order to provide you with high-quality services and offer you the best options regarding your ideal Match, we may collect your “personal information”:

  • First Name;

  • Last Name;

  • Date of Birth;

  • Gender;

  • Academic Background;

  • Occupation;

  • Annual Income;

  • Marital Status;

  • Whether you have children;

  • Body Type;

  • Contact information (email address and telephone numbers);

  • A personal photograph;

  • Demographic Information such as postcode, your dating preferences, religion, ethnicity, and interests;

  • Information that helps us connect you with your ideal Match, including but not limited to preferences in a partner, lifestyle, values, career, and other personal information disclosed to us;

 

You will have to provide a short description of yourself, including where you grew up, what you studied in school, and your interests. This description will be used as a reasonable Bio presentation to potential Matches.

All of our users must be strictly at least 18 years old.

Information Other Websites Collect From You

In our Site, there might be links to other Websites operated by third parties, such as Eventbrite. Some of these other Websites may contain our brand names and trademarks and other intellectual property that we own. When you click on these links and visit these other Websites, regardless of whether or not they contain our brand names, trademarks, and other intellectual property, kindly be aware that we cannot have control over these other Websites or these other Websites’ business practices, and that this privacy policy does not apply to these other Websites.

These Websites may collect different kinds of personal information and may process that information in different ways. We advise you to review their privacy policies. We are not responsible for their practices and actions.

How We Use Personal Information

All personal data is processed and stored securely in our database for no longer than is necessary in light of the reason(s) for which it was first collected. We will retain any personal data you submit for ten years, while you have the right to request the deletion of your personal data from our database at any time upon sending an email to info@mysoulmatchmaker.com. Please allow us a reasonable time of seven (7) business days to process your requests. We will comply with our obligations and safeguard your rights under applicable legislation at all times.

With your permission, we use your email address and your other personal information to help us improve and deliver our Services to you. The information disclosed to us is essential for our communication with you in connection with our activities and Matchmaking Services (including, but not limited to, confirmation emails, newsletters, and important updates affecting your relationship with My Soul Matchmaker). Kindly note that some of the communications may also include commercial messages, for instance, banner ads, special offers, information about special events and webinars we organize, promotions for My Soul Matchmaker, or third-party goods and services.

We use your personal information to analyze your profile and determine who may be an ideal candidate for the Matchmaking and Dating Coaching Services of My Soul Matchmaker to contact you in connection with your transactions and other activities on the Site.

 

By submitting your personal or public information on My Soul Matchmaker, you are opting in to receive emails from us. You have the right to withdraw your consent at any time. In order to stop receiving our emails after opting in, you have the option to contact My Soul Matchmaker (info@mysoulmatchmaker.com) with UNSUBSCRIBE in the subject field or choose UNSUBSCRIBE at the bottom of the email.

Every month, you will receive our standard newsletter, where there is a link. By clicking on this link, you have the option to delete your data from our databases and stop using our services.

We will not send you any unsolicited marketing or spam and will take all reasonable steps to protect your rights and comply with our obligations under applicable legislation.

When you purchase, register, or make reservations for products or services offered or sponsored by third parties, or elect to receive communications (such as emails or magazine subscriptions) or to participate in contests or other programs (such as discount or rewards programs), offered or sponsored by third parties on our Site, you consent to our disclosing your personal information to those third parties. Those third parties may process your personal information pursuant to their own privacy policies. Additionally, you agree that we may use all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

Third parties with whom we are allowed to share your personal data are authorized to use your personal information in compliance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you consent that we bear no responsibility or liability regarding their actions or omissions.

How We Use Financial Information

Your financial information helps us to conduct a background check and verify your qualifications, bill you for services, and enable you to participate in discounts, rebates, and similar programs in which you may elect to participate.

When you purchase, register, or make reservations for products or services of third parties offered on our Site or when you participate in programs offered by My Soul Matchmaker but administered by third parties, which require that you disclose your financial information to use them, kindly note that these third parties may use your financial information in accordance with their own privacy policies, which we cannot control, and you consent that we have no responsibility or liability for any of their actions or omissions.

Special Cases in which we Share Personal and Financial Information

Transfer of the Business/Bankruptcy

Your personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets or a bankruptcy.

Any private information that you have submitted and is relevant to any part of our business that is being transferred will be transferred along with that part. The new owner or newly controlling party, under the terms of this Privacy Policy, will be authorized to use that data strictly solely for the same purposes for which we had initially collected them.

Please note that you will not be contacted in advance to consent to these changes in the event that we have to transfer your data in this manner. If contacted, you will not, however, have the option to delete or withhold your data from the new owner or controller.

Law enforcement

We may also disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement, or to protect the interests or safety of My Soul Matchmaker or other Members or Clients.

We may also share information if disclosure would mitigate our liability in an actual or threatened lawsuit; if this would be necessary to protect our legal rights and the legal rights of our Clients and Members, business partners, or other interested parties; to enforce our agreements with you; and to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.

After your explicit consent

We may ask for your consent to share your information with third parties. In any such case, we will be transparent about the reason why we want to share the information.

Affiliated Parties

We also may disclose your personal or financial information to any affiliated legal entities and businesses with whom we are under common corporate control. Whenever personal information or financial information is disclosed under this paragraph, we may also disclose your demographic information along with it on a non-anonymous basis. All of our affiliated legal entities and businesses that receive your personal information, financial information, or non-anonymous demographic information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

How We Use Public Information and Other Demographic Information

We may use public information to enable third parties to determine whether they are suitable services for you. We may use demographic information to tailor our services and communications to your interests. We may also share demographic information with advertisers on an anonymous and aggregated basis (i.e., without telling the advertisers your identity). Our sharing of demographic information with advertisers is anonymous in accordance with the rest of this Privacy Policy.

Residents of California

If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. Please contact us at info@mysoulmatchmaker.com and allow seven (7) business days for a response.

Our Security Precautions

We have taken all available security measures to secure your data submitted to us against loss, misuse, and alteration. We use secure server software (SSL), one of the best software currently available for secure commerce transactions, subject to industry standards. All of your personal and financial information is encrypted, as well as your financial information is stored on our servers in encrypted form.

Your information may be transferred to and maintained on computer networks that may be located outside of the state, province, country, or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

Changing our Privacy Policy for Previously Gathered Information

We maintain the right to change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our Site or we might inform you via email. You will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following these changes. We recommend that you check this page regularly to keep up-to-date.

You have the right to ask for a copy of any of your personal data held by us. We will provide all information in response to your request free of charge. Please contact us for more details at info@mysoulmatchmaker.com.

Breach of our Terms of Use

Please note that any Client and Member who violates or disagrees with our Privacy Policy; harasses, assaults, and treats inappropriately any representative, date coach, or advisor of My Soul Matchmaker, commits fraud or any other criminal activity, will be immediately erased from our database, will not have the right to use our Site or our Services again, and will not be entitled to any refund. We reserve our right to enforce our legal rights pursuant to the applicable Georgia State and Federal Laws.

If you have any questions or concerns about this privacy policy, the practices of the Site, or your dealings with the Site, you may contact us at info@mysoulmatchmaker.com.

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